Some people advertise their numbers as toll free….. But when is a toll free number actually not toll free?
Let's start with a definition: 'toll free' means that the caller pays nothing for the call. In South Africa, there are various types of toll free numbers depending on where you call from.
If you call from a Telkom land-line, then 0800 numbers are toll free. Calling these numbers from any cell phone is not free!
If you call from a Vodacom cell phone, then there's a list of toll free numbers e.g. 111, 121
If you call from an MTN or CellC cell phone, then there's a different list of toll free numbers e.g. 808 (for MTN) or 140 for CellC
So, it's simple really - dialling 0800 from a Telkom phone is toll free
Dialling 08anything other than 080 is not toll free.
086 numbers are not toll free.
086x is not toll free, and as the x increases, so does the call cost per minute i.e 0860 costs less than 0861 which costs less than 0862 which costs less than 0867
0865 calls are fax to email calls - here the caller pays over R2 per minute (it's free to the person receiving the fax though)
0860 is called a ShareCall number and the cost is shared by the caller (national cost) and the called (the remainder)
0861 is called a MaxiCall number and is paid by the caller at national rates (even if you're calling from the next door building!).
See here for more:
Hellkom: Hellkom 0860 research
And from Telkom: Telkom pricing
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